How to update my registered email address ?
If you have access to the registered email address, here’s how you can update your email address:
On the client portal (browser)
- Log in to the client portal.
- Locate the “profile” tab in the menu.
- Choose the “security management” option.
- In the security management area, look for the section labelled "email address".
- To change your email address, click on the “modify” button next to the email address section.
- If you have activated the 2FA feature, enter the verification code from your authenticator app.
- Click "send code" to receive an SMS verification code at your registered phone number.
- Enter the verification code.
- Input your new email address.
On the Vantage app
- Tap on the profile tab.
- Select "security" and then choose "Email address".
- If 2FA is activated, enter the code from your authenticator app.
- Tap "send OTP" to receive a 6-digit SMS verification code.
- Enter the verification code.
- Input your new email address.
Important note: For account security, withdrawals will be restricted for 48 hours following an email address change.
Keywords: change email, modify email