Your Stop Loss (SL) or Take Profit (TP) may remain untriggered even when the chart appears to reach your specified level. This can happen because the price displayed on the chart differs from the Bid or Ask price used to trigger your order.

Which Market Price Triggers My Stop Loss or Take Profit?

For a Sell position, a chart displaying the Bid price alone does not show whether the Ask price reached your specified level.

How do I display the Ask price on desktop?

1. Right-click the chart.
2. Select Properties.
3. Enable Show Ask Line.

Checking both Bid and Ask prices can help you determine whether the applicable market price reached your specified level.

How Can Spread Changes Affect My Stop Loss or Take Profit?

During periods of increased volatility, lower liquidity, or market opening, a wider spread can affect whether the applicable price reaches your Stop Loss or Take Profit level.

For example, a Sell position is closed using the Ask price. If your chart displays the Bid price, your Stop Loss or Take Profit may not trigger even when the chart appears to have reached the specified level.

How Can I Check an Untriggered Stop Loss or Take Profit?

1. Confirm whether the applicable Bid or Ask price reached your specified level.
2. Check that the Stop Loss or Take Profit was successfully attached to the position.
3. Review the instrument's trading hours and relevant order history.

Was the instrument available for trading?

If the relevant price reaches your level outside active trading hours, the order can only be processed when trading resumes, subject to applicable execution rules and available prices.

To check trading hours on MT4 or MT5 desktop:

1. Open Market Watch.
2. Right-click the instrument.
3. Select Specification.
4. Review its trading hours.

What should I check if my position remains open?

1. Confirm whether the applicable Bid or Ask price reached your level.
2. Check that the correct Stop Loss or Take Profit was attached.
3. Review the instrument’s trading hours.
4. Check available order messages and timestamps in the Journal.