Check your account’s platform and server name in the Vantage Client Portal → Accounts before logging in.

How do I connect on desktop?

1. Open MetaTrader 4 (MT4) for an MT4 account or MetaTrader 5 (MT5) for an MT5 account.
2. Select File → Login to Trade Account.
3. Enter your trading account number and password.
4. Select the exact server assigned to your account.
5. Click Login.

If your assigned server is missing from the list:

1. Select File → Open an Account.
2. Search for Vantage or your assigned server name.
3. Select the matching server.
4. Return to File → Login to Trade Account and log in using your account details and assigned server.

How do I connect on my mobile?

1. Open the MT4 application for an MT4 account or the MT5 application for an MT5 account.
2. Go to the account management or login section.
3. Select the option to log in to an existing account.
4. Search for Vantage or your assigned server name.
5. Select the server that matches the name shown in the Client Portal.
6. Enter your trading account number and password.
7. Tap Sign In or the equivalent login button.

Menu names and navigation may vary depending on your device and application version.

What should I check if my server does not appear?

• Search term: Try searching for Vantage or a shorter part of your assigned server name.
• Trading platform: Confirm that you are using MT4 for an MT4 account or MT5 for an MT5 account.
• Internet connection: Check that your device is connected to the internet, then search again.

Always select the exact assigned server, even when searching with a shorter name.

What should I check if login or connection fails?

• “Invalid Account” message: Check your trading account number, password, assigned server and platform.
• Connection issue: Check that your internet connection is stable and that your firewall or network settings are not blocking MetaTrader.

After correcting any incorrect details or connection issues, try logging in again.