This guide provides step-by-step instructions for withdrawing rebate funds that have already been credited to your trading account.

Prerequisites

Before submitting a withdrawal request, ensure the following conditions are met:

• Your rebates have been credited to your trading account balance.
• Your account has been fully verified (KYC requirements completed).
• You are withdrawing to a payment method registered in your own name. Third-party withdrawals are not permitted.

Supported Withdrawal Methods

Available withdrawal methods depend on your region and account verification status. Common methods may include bank transfer, credit/debit card, and e-wallets. The exact methods available to you are displayed in the withdrawal section of your Client Portal.

Fees, Processing Times, and Limits

• Fees: Fees, if any, are displayed for each withdrawal method before you confirm the request.
• Processing time: Processing times vary by payment method and are shown in your Client Portal.
• Limits: Minimum and maximum withdrawal amounts depend on the selected payment method and are displayed at the time of withdrawal.

Step-by-Step Withdrawal Guide

1. Log in: Access your account by logging into the Client Portal.
2. Navigate to Funds: Go to the Withdrawal or Funding section.
3. Select a withdrawal method: Choose your preferred method from the available options displayed for your account.
4. Enter the amount: Input the desired withdrawal amount within the displayed limits.
5. Submit the request: Confirm the transaction. You may be asked to complete additional verification.
6. Track the status: Monitor your withdrawal status in the transaction history section of your Client Portal.

Need More Help?

If you need assistance with a withdrawal:

• Live Chat: Connect with an agent directly through your Client Portal.
• Email Support: Send an inquiry to our support email.
• Account Manager: Reach out to your dedicated IB Account Manager.