What should I do if I can't open or close the position?
If you are unable to execute a trade, please check the following:
1. Market Hours: Ensure the specific instrument is currently open for trading.
2. Connectivity: Verify your internet connection or try refreshing the platform.
3. Free Margin: Confirm you have sufficient funds to cover the margin requirements.
4. Error Message: Note any specific error (e.g., "Trade is Disabled" or "Invalid S/L"). If the issue persists, please contact our 24/7 support team immediately with your account number and the symbol you are trying to trade.