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Deposit

  • How can I make a deposit?
  • Why is my deposit not processed?
  • What should I do if my funds were deducted but have not arrived?
  • Why is my deposit card number different?
  • How can I resolve a negative balance?
  • Why aren't my funds being deducted when I make a deposit?
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Withdrawal

  • How do I make a withdrawal?
  • How long does it take for a withdrawal to arrive?
  • How to archive my credit card details if the card is no longer in use?
  • Why have I not yet received my withdrawn funds?
  • How can I save my bank information for future withdrawals?
  • What withdrawal methods are available?
See all 14 articles

Internal Transfer

  • How can I transfer funds with the same base currencies?
  • How do I transfer funds with different base currencies?
  • What should I do if I don’t see the option to transfer?
  • What are the restrictions on internal transfers with promotional credit?
  • Can I transfer funds to my friend's account?
  • How can I remove credit from my trading account?
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V-Wallet

  • What is the V-Wallet on the client portal?
  • How to open a V-Wallet on the client portal?
  • How to deposit into your V-Wallet on the client portal?
  • How to withdraw from my V-Wallet on the client portal?
  • How to transfer funds between my V-Wallet and MetaTrader trading accounts on the client portal?
  • How to convert between different cryptocurrencies on the V-Wallet?
See all 9 articles
Vantage

support@vantagemarkets.com
iCount Building, Kumul Highway, Port Vila, Vanuatu

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VIG Group, operating under the brand Vantage Markets, is an investment dealer authorized and regulated by the Mauritius Financial Services Commission (FSC). The business operations of VIG Group are protected by insurance coverage provided by Willis Towers Watson (WTW), a global insurance brokerage established in 1828. This coverage includes claims eligibility of up to USD 1,000,000 per claimant.

Vantage is a member of The Financial Commission, an international organization engaged in the resolution of disputes within the financial services industry in the Forex market.

*Does not imply guaranteed performance. CFDs involve significant risk and may not be suitable for all investors.

RISK WARNING :

Trading derivatives carries significant risks. It is not suitable for all investors and if you are a professional client, you could lose substantially more than your initial investment. When acquiring our derivative products, you have no entitlement, right or obligation to the underlying financial assets. Past performance is no indication of future performance and tax laws are subject to change. The information on this website is general in nature and doesn't take into account your personal objectives, financial circumstances, or needs. Accordingly, before acting on the advice, you should consider whether the advice is suitable for you having regard to your objectives, financial situation and needs. We encourage you to seek independent advice if necessary. Please read our legal documents and ensure that you fully understand the risks before you make any trading decisions.

REGIONAL RESTRICTIONS :

We do not offer our services to residents of certain jurisdictions such as Canada, China, Romania, Singapore, the United States and to jurisdictions on the FATF and EU/UN sanctions lists. For more information please refer to our FAQ page.

The information on this site and the products and services offered are not intended for distribution to any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. While the Authority has granted a securities or derivatives investment business licence to the Licensee, the Authority does not endorse or vouch for the merits of the products offered by the Licensee.

VANTAGE :

  • Vantage International Group Limited trading under Vantage, is authorised and regulated by the Cayman Islands Monetary Authority (CIMA), Securities Investment Business Law (SIBL) number 1383491.

    locationP.O. Box 2775, 71 Fort Street, 3rd Floor, Grand Cayman KY1-1111.
    emailsupport@vantagemarkets.com
  • Vantage Global Prime LLP is authorised and regulated by the Financial Conduct Authority (FCA), registration number OC376560 and registered address 7 Bell Yard, London, WC2A 2JR.

    locationRegistered address: 7 Bell Yard, London, WC2A 2JR
    emailOffice address: Tower 42, International Financial Centre, Office 704-706, 25 Old Broad Street, London, EC2N 1HN
  • Vantage FX Pty Ltd (ABN 31 140 903 886, AFS Authorised Representative no. 343547) is a corporate authorised representative of Vantage Global Prime Pty Ltd and may provide financial services on behalf of Vantage Global Prime Pty Ltd.

    locationRegistered address: 12/15 Castlereagh Street, Sydney, NSW, Australia, 2000.
    emailOffice address: Level 12,15 Castlereagh Street, Sydney, NSW, Australia, 2000.
  • Vantage is a trading name of Vantage Markets (Pty) Ltd, an authorised Financial Service Provider (“FSP”) registered and regulated by the Financial Sector Conduct Authority (“FSCA”) of South Africa under license number 51268.

    locationRegistered address: Unit 11, 31 First Avenue East, Parktown North, Johannesburg, Gauteng, 2193
  • Vantage International Holding Limited is incorporated in Seychelles, with registration number 171730.

    locationRegistered office: Suite 23, 1st Floor, Eden Plaza, Eden Island, Mahe, Republic of Seychelles.

Vantage Global Prime Pty Ltd trading under Vantage, is regulated by the Australian Securities and Investments Commission (ASIC), AFSL no. 428901 and is located at level 29, 31 Market St, Sydney, New South Wales, 2000, Australia. For clients who onboarded via https://www.vantagemarkets.com/en-au/, Vantage Global Prime Pty Ltd is the product issuer. If you decide to trade products offered by Vantage Global Prime Pty Ltd, you should consider whether you're part of our target market by reviewing our Target Market Determination (TMD), and read our Product Disclosure Statement (PDS), Financial Services Guide (FSG) and other legal documents to ensure you fully understand the risks before you make any trading decisions. We encourage you to seek independent advice if necessary.

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