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Funds
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Funds
Deposit
How can I make a deposit?
Why is my deposit not processed?
What should I do if my funds were deducted but have not arrived?
Why is my deposit card number different?
How can I resolve a negative balance?
Why aren't my funds being deducted when I make a deposit?
See all 25 articles
Withdrawal
How do I make a withdrawal?
How long does it take for a withdrawal to arrive?
How to archive my credit card details if the card is no longer in use?
Why have I not yet received my withdrawn funds?
How can I save my bank information for future withdrawals?
What withdrawal methods are available?
See all 14 articles
Internal Transfer
How can I transfer funds with the same base currencies?
How do I transfer funds with different base currencies?
What should I do if I don’t see the option to transfer?
What are the restrictions on internal transfers with promotional credit?
Can I transfer funds to my friend's account?
How can I remove credit from my trading account?
See all 7 articles
V-Wallet
What is the V-Wallet on the client portal?
How to open a V-Wallet on the client portal?
How to deposit into your V-Wallet on the client portal?
How to withdraw from my V-Wallet on the client portal?
How to transfer funds between my V-Wallet and MetaTrader trading accounts on the client portal?
How to convert between different cryptocurrencies on the V-Wallet?
See all 9 articles