Before making any withdrawals, ensure you have sufficient funds in your account. Ongoing trades in the red, a low trading account margin, and other factors may affect your ability to request a withdrawal. Additionally, you can only make the withdrawal once your proof of identity (POI) and proof of address (POA) documents have been successfully verified. To make a withdrawal:

• Client portal
• Vantage app

On the client portal

1. Log in to the client portal.
2. In the client portal, click on "funds" in the menu.
3. Select "withdraw".
4. Choose the account from which you want to withdraw money.
5. Enter the amount you wish to withdraw.
6. Select your preferred withdrawal method.
7. Provide the required information and click the "submit" button.

On the Vantage app

1. Tap on your "profile".
2. Tap on "funds".
3. Tap on "withdraw".
4. Enter the amount you want to withdraw.
5. Select your preferred withdrawal method.
6. Tick the disclaimer, then tap on the "arrow" button to proceed.
7. Enter the required bank account details, then tap on the "arrow" button to proceed.

Upon approval, your withdrawal request will be processed and accredited to your account, which will take 1-3 business days depending on your selected withdrawal method and bank’s processing time.